521jl Casino Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is published by 521jl Casino ("521jl," "we," "us," or "our") and applies to all personal data collected through the 521jl Casino platform at 521jl.app, including all associated games, services, promotions, customer support channels, and payment processing activities.

521jl Casino is committed to safeguarding the privacy and personal data of every Member who registers and plays on our platform. This Policy is intended to give you a clear, transparent, and complete picture of how we handle your personal information — consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations.

By registering an account or using any service on 521jl Casino, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. This Policy should be read alongside 521jl's Terms & Conditions.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012, 521jl Casino acts as the Data Controller in respect of personal data collected through the 521jl.app platform. As Data Controller, 521jl determines the purposes for which and the manner in which personal data is processed.

For all data privacy inquiries, requests to exercise your rights, or complaints, please contact 521jl Casino's designated Data Privacy Officer through the contact channels listed in Section 14 of this Policy.

3. Personal Data We Collect

521jl Casino collects personal data across several categories depending on how you interact with our platform:

Identity and Registration Data:

• Full legal name as it appears on a Philippine government-issued ID;
• Date of birth (used for age verification — 521jl requires all members to be 21 years or older);
• Gender (optional, collected during registration);
• Nationality and country of residence.

Contact and Communication Data:

• Philippine mobile number in +63 format;
• Email address;
• Records of communications with 521jl Casino's support team, including live chat transcripts and email correspondence.

Identity Verification (KYC) Data:

• Copies of government-issued photo identification (Philippine passport, driver's license, UMID, or equivalent);
• Proof of address documentation;
• Source of funds documentation where required by applicable regulations.

Financial and Transaction Data:

• GCash account number or Maya account details linked to your 521jl wallet;
• BPI, BDO, or Metrobank account details where used for transactions;
• Deposit and withdrawal history in Philippine Peso (PHP);
• Bonus redemption history and wagering activity.

Technical and Device Data:

• IP address and geolocation data (country/region level);
• Device type, operating system, and browser information;
• Login timestamps and session duration data;
• Cookies and similar tracking technology data (see Section 7).

Gaming Activity Data:

• Game session logs, bet histories, and game outcomes;
• VIP tier status and reward points balance;
• Responsible gaming preferences, including self-set deposit limits and self-exclusion status.

4. How We Collect Your Data

521jl Casino collects personal data through the following methods:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, log files, and similar tracking technologies as you interact with the 521jl platform;
• From third-party payment providers — including GCash, Maya, and participating Philippine banks, for the purpose of processing transactions and verifying payment sources;
• From identity verification service providers — third-party KYC and fraud detection partners engaged by 521jl to assist with age and identity verification;
• From game content providers — gaming data generated during your interactions with third-party games hosted on the 521jl platform.

5. Purposes and Legal Bases for Processing

521jl Casino processes your personal data for the following purposes and on the following legal bases:

• Contract performance: Processing necessary to register your account, provide gaming services, process transactions, and manage your 521jl account;
• Legal obligation: Processing required by Philippine law, including anti-money laundering (AML) obligations, age verification, KYC requirements, and regulatory reporting;
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, customer service improvement, and platform analytics — where such interests do not override your fundamental rights;
• Consent: Marketing communications and optional data collection where we have obtained your explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How We Share Your Data

521jl Casino does not sell, rent, or trade your personal data to third-party marketers. We may share your data with the following categories of recipients solely as necessary for the purposes described in this Policy:

• Payment processors and e-wallet providers (GCash, Maya, BPI, BDO, Metrobank, and others) — to process deposits, withdrawals, and payment verification;
• KYC and identity verification providers — third-party services engaged to assist 521jl with age verification and fraud detection as required by law;
• Game content providers — JILI and other licensed game developers whose games are hosted on the 521jl platform may receive anonymized session data for technical support purposes;
• Regulatory and law enforcement authorities — where disclosure is required by Philippine law, court order, or regulatory directive, including PAGCOR and the Anti-Money Laundering Council (AMLC);
• Professional advisors — legal, accounting, and audit firms engaged by 521jl, bound by professional confidentiality obligations;
• IT infrastructure and cloud service providers — third-party hosting and security services that process data on 521jl's behalf under data processing agreements that require equivalent data protection standards.

All third parties engaged by 521jl Casino to process personal data are required to implement appropriate technical and organizational measures to protect that data and to use it only for the specified purpose.

7. Cookies and Tracking Technologies

521jl Casino uses cookies and similar tracking technologies to operate the platform, maintain your session, ensure security, and analyze platform usage. The categories of cookies we use include:

• Strictly necessary cookies: Essential for session management, login authentication, and platform security. These cannot be disabled without affecting platform functionality;
• Performance and analytics cookies: Collect anonymized data about how Members use the 521jl platform, used to improve site performance and user experience;
• Functionality cookies: Remember your preferences, such as language settings and responsible gaming tool configurations;
• Security cookies: Detect and prevent suspicious login activity and protect against cross-site request forgery (CSRF) attacks.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the 521jl platform.

8. Data Retention

521jl Casino retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account data and KYC documentation: retained for a minimum of 5 years from the date of account closure, in compliance with Philippine anti-money laundering requirements;
• Financial transaction records: retained for a minimum of 5 years from the date of each transaction;
• Customer support communications: retained for 2 years from the date of each interaction;
• Technical and device data: retained for 12 months from collection unless required for an ongoing security investigation.

Upon expiry of the applicable retention period, 521jl Casino will securely delete or anonymize your personal data in accordance with industry-standard data disposal practices.

9. Data Security

521jl Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 521jl's servers;
• Encryption at rest for sensitive personal data including KYC documents and financial records;
• Multi-factor authentication for internal system access by 521jl personnel;
• Regular third-party security audits and penetration testing;
• Access controls limiting personal data access to authorized personnel with a legitimate need;
• Automated intrusion detection and anomalous activity monitoring.

While 521jl Casino employs industry-standard security practices, no system can guarantee absolute security. In the event of a data breach that is likely to result in harm to Members, 521jl will notify affected individuals and the National Privacy Commission (NPC) in accordance with RA 10173's breach notification requirements.

10. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 521jl Casino:

• Right to be Informed: The right to know what personal data 521jl holds about you, how it was obtained, and how it is being used;
• Right to Access: The right to request a copy of the personal data 521jl holds about you;
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data in your 521jl account;
• Right to Erasure: The right to request deletion of personal data that is no longer necessary, subject to 521jl's legal retention obligations;
• Right to Object: The right to object to processing of your personal data where that processing is based on legitimate interests or consent;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to File a Complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact 521jl Casino's Data Privacy Officer using the contact details in Section 14. We will respond to verified requests within 30 days, consistent with NPC guidelines.

11. Children and Minors

521jl Casino's platform is strictly restricted to individuals aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21. The collection and processing of personal data from a person under 21 at 521jl Casino would constitute a breach of our Terms & Conditions and Philippine gambling law.

If 521jl Casino becomes aware that personal data has been collected from an individual under 21, such data will be immediately deleted, the associated account will be permanently closed, and any deposits made will be returned to their source.

Parents and guardians are encouraged to use internet content filtering tools to prevent access to gambling platforms by minors.

12. International Data Transfers

Some of 521jl Casino's service providers — including cloud hosting, game content delivery, and fraud prevention services — may process personal data in jurisdictions outside the Philippines. Where such transfers occur, 521jl Casino ensures that appropriate safeguards are in place, consistent with the requirements of RA 10173, including:

• Contractual data processing agreements requiring the recipient to implement data protection standards equivalent to those under Philippine law;
• Where available, transfers only to jurisdictions recognized as providing an adequate level of data protection.

521jl Casino does not transfer personal data to countries where doing so would violate applicable Philippine data protection law.

13. Changes to This Policy

521jl Casino may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered Members via email or through a prominent notice on the 521jl platform, with at least 7 days' notice before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the 521jl Casino platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

14. How to Contact Us

For all data privacy inquiries, requests to exercise your rights under RA 10173, or complaints, please contact 521jl Casino's Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 directly on the 521jl platform — use this for the fastest response to urgent account data requests
• Email: [email protected] — please include "Data Privacy Request" in the subject line

521jl Casino will acknowledge receipt of your request within 3 business days and resolve it within 30 days, unless the complexity of the request requires additional time, in which case we will notify you of the extended timeline.

If you are not satisfied with 521jl Casino's response to a data privacy complaint, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC).